Support

How do I connect my bank account?

Go to Connected Banks in the app and tap Connect a Bank. Prosperity uses Plaid to securely link your account — your bank credentials are never stored by us.

How do I cancel my subscription?

Open Settings and select Cancel Subscription. Your access continues until the end of the billing period. We do not offer refunds except where required by law.

How do I delete my account?

Open Settings and scroll to Delete Account. This permanently removes all your data and cannot be undone.

How do I export my data?

Go to Settings and choose Export Transactions (CSV) or Export All Data (JSON). JSON export includes all your financial data in a portable format.

Is my financial data secure?

Yes. Prosperity uses bank-level encryption, read-only access to your accounts via Plaid, and never stores your bank credentials.

I have a billing question — who do I contact?

Email support@gainprosperity.site with your account email and a description of the issue. Payments are processed by Stripe and we can investigate billing issues directly.